The public page
The member reaches your page via the link you've shared (e.g. app.paak.club/clubs/your-slug). They find:
- Your logo and club name, in your colors.
- A description (if set).
- The list of teams with their age categories.
- Membership plans with pricing.
- Your venues and social links (when set).
- A "Register online" button.
The registration form (4 steps)
On clicking "Register online", the member reaches the registration form, branded in your colors.
- Personal info: name, first name, email, phone (optional), date of birth, gender. For a minor, the parent or guardian's details, attached to the family household automatically.
- Membership plan: the plans configured by your club (Youth, Adult, Family…) with their price and billing frequency: yearly, seasonal, monthly or per session.
- Agreements: terms and privacy policy, your club's waiver if you published one, and image rights (optional; a refusal is recorded too).
- Review: the member checks their info before validating and moving to payment.
Team or group choice is no longer asked of the member: after registration, the club assigns everyone to the right group.
Equipment offered at registration
Your club can offer a few articles (jersey, gi, starter pack…) right in the form, paid together with the fee.
- Club side: on an equipment item, tick "Propose at registration" (the item needs a selling price). Nothing shows until you tick one, so the form stays simple.
- Member side: an "Equipment (optional)" section lists your articles with their price; the member picks quantities. The total and the payment include the equipment.
See managing equipment.
Register several children at once
A parent can register several children of one family in a single form and pay once: "Register my family" on the public page (or "Several children to register?" from the single registration).
- The parent, address and agreements are entered once; "Add another child" for each.
- The summary shows each child with their discount, and one payment covers the family. The parent chooses one email for the family or one per child.
Payment and confirmation
If online payment (Mollie) is enabled, the member is redirected to the secure payment page, picks their method (card, SEPA, iDEAL…) and validates.
If your club hasn't enabled online payment, registration is not blocked: the member is recorded and told the club will collect the fee directly (bank transfer, cash or cheque). Nobody gets stuck at the payment step.
Either way, the member receives a confirmation email with their membership details and a link to their member portal (membership, payments and schedule). When paid online, a receipt email follows, with your logo (and your colours from Paak One).
On your side, you receive an email flagging every new registration (noting how the fee is collected), and the membership appears in your contacts list straight away. A paid membership stays "Pending" until settled; a free membership is "Active" right away.
help.registration.member-journey