Track payments

PAYMENTS Reading time : 3 min Updated May 13, 2026
The Payments page centralises every membership payment. You see real-time status, synchronised with Mollie automatically.

View payments

  1. From Management, click Payments.
  2. The list shows each payment with its status (paid, pending, failed, refunded).
  3. Click a payment to open the detail: member info, amount, date, method.

Available actions

  • Refund: full refund via Mollie.
  • Retry payment: resend a link for a failed payment.
  • Send payment link: for memberships not yet paid.

FAQ

Does the status update automatically?
Yes, Mollie webhooks notify Paak in real time.
Can I record a cash or cheque payment?
Yes, record manual payments directly from the membership detail.
Where do I see fee details?
Mollie fees: in your Mollie dashboard. Paak commission (1.2% capped at €2.50, 0% from Paak One): visible in Payments.
Last updated: May 13, 2026 ID : help.payments.track-payments