Close the season (rollover wizard)

How it works

From your season's page, the wizard first shows a numbers preview (teams involved, renewable members, detected weekly slots, expiring qualifications); nothing changes before you confirm.

Your teams are not recreated. A team lives across seasons: only its birth-year bracket moves forward one notch (U13 stays U13). The wizard then proposes, player by player, the age-group moves for members who no longer fit their team's bracket: you confirm each move, change the destination, or keep the member where they are.

What the wizard does

• Create the next season with the right dates (keeping your season-naming pattern).
• Shift team age brackets and apply the moves you confirmed one by one.
• Draft membership renewals: fees recomputed (family discounts included) or copied as-is, your choice; optionally skip inactive members.
• Send renewal emails: with an online payment link when Mollie is connected, with your bank details and a unique reference otherwise, or as a plain reminder. Every email also links to the member portal, where the member finds their renewal ready to pay.
• Recreate weekly training sessions detected in the ending season (with your exclusion periods: holidays, breaks), copying the attached training activities.
• Carry over recurring events (tournaments, camps) keeping their day of the week.
• Flag expiring qualifications (medical certificates, licences) and sponsorship contracts up for renewal before the season starts.
• Regenerate the club's annual planner (AGM, annual report, insurance) for the new season.
• Notify your coaches by email and send you a summary report of the run.

Running the rollover

1. Settings → Seasons → "Prepare next season" (your dashboard also offers it when the current season nears its end).
2. Tick the actions you want; every action is optional.
3. Confirm: progress displays live, and a summary lists everything that was created.

Automatic payment chasing: you set the intensity

After the renewal email, Paak can automatically chase members who haven't paid (the same machinery that chases unpaid mid-season fees). You control the pace in Settings → Automations:

• Turn automatic chasing on or off for the whole club.
• The intensity: Gentle (the default: first chase 21 days after the renewal email, then one every 14 days), Standard (14 days, then every 7) or Firm (7 days, then every 4).
• Your own delays, in days, under "Advanced: overdue reminder timing"; they win over the dial.

Each chase points to the member portal, where payment happens online (Mollie clubs) or the amount due is displayed (bank-transfer/cash clubs).

FAQ