Publish a volunteer slot

VOLUNTEERS Reading time : 5 min Updated August 1, 2026
A slot is a need the club publishes: "Tournament bar, 4 spots, Saturday 2–6pm". Your members see it in their member portal and claim it in one tap — no account, no password. The club publishes; the members place themselves.

Publish a slot

  1. Management → Volunteers, Slots tab.
  2. Click the create button at the top of the page.
  3. Enter the name (required) — the only mandatory field. Examples: "Tournament bar", "Saturday transport", "U13 scoring table".
  4. Add, if useful, a description, a role (bar, transport, scoring table…), a number of spots, a start and an end.
  5. Optionally attach the slot to an existing session — a match, a training. This field is optional.
  6. Tick "This slot supervises minors" only if the person will coach, teach, supervise or transport minors. See Child protection: who is actually covered.
  7. Publish. The slot appears in your members' portal immediately.

With no spot count, the slot stays open to everyone: it shows no counter and never fills up.

A slot with no session

Most of a club's volunteer needs match no session in the calendar. The tournament bar, putting up the stand, the Saturday drive: none of those is a training or a match.

Simply leave the session field empty. The slot then stands on its own, with its own times. In the slot list it is labelled standalone instead of carrying a session name.

What the member sees

Members open their member portal from the personal link in the club's emails — nothing to create, no password. The Volunteering tab shows two blocks:

  • What I signed up for — the slots they already hold.
  • Open slots — everything still to fill, with the date, venue, role and remaining spots.

One "Count me in" button is enough. There is no admin pre-step: if the member was not yet declared a volunteer, Paak creates their volunteer record the moment they say yes. You then find them under Management → Volunteers.

On the club side, expand a slot in the Slots tab to see exactly who signed up.

Any club member can take an open slot. That is deliberate: a bar rota does not fill from a pre-registered list of willing volunteers, it fills with the people who are free that day.

Withdrawals and reopened spots

From "What I signed up for", a member can pull out as long as the slot has not started. The Withdraw button frees the spot, which reappears for other members straight away. This works for a slot attached to a session and for a standalone one alike.

A withdrawal deletes nothing: the signup is marked cancelled and stops occupying a spot. The counter shown to members is recomputed on every load, never frozen.

Edit or delete a slot

On a published slot, only the name, description, spot count and attached session can be changed. Times, role and the "supervises minors" checkbox are shown read-only: they are fixed at creation. If one of them must change, delete the slot and republish it.

Deleting a slot is restricted to Club admin accounts.

FAQ

Do I have to declare someone as a volunteer before they can sign up?
No. Every member sees open slots and can sign up. Their volunteer record is created at the moment they do.
Does the member get an email when I publish a slot?
No. The slot appears in the member portal, but Paak sends no automatic volunteer call-up. To tell your members, use the club newsletter.
What happens if a member cannot take the slot?
If the slot is full, the button reads Full. If the club ticked "supervises minors" and the member's attestation is missing or expired, the signup is refused and the member is simply pointed at the club — without their file being exposed to them. An expired blocking qualification produces the same outcome.
How long does the member-portal link stay valid?
The emailed link is valid for 72 hours; once opened, the session stays active for 30 days on that device. Details in Your members' portal.
Last updated: August 1, 2026 ID : help.volunteers.volunteer-slots