Manage my subscription: plan, frequency and payment method

SUBSCRIPTION Reading time : 3 min Updated October 16, 2026
From Subscription then Manage my subscription, a club administrator changes the plan, the billing frequency (month by month or a full year) and the payment method Paak charges. Nothing happens behind your back: every change says what it costs and when it applies.

The screen and its three choices

  1. In the Management menu, open Subscription, then click Manage my subscription.
  2. Your plan: the plans are listed, the current one is marked. A higher plan is paid the same day, with the unused days of the current one credited. A lower plan applies at the renewal.
  3. How you pay: Pay month by month or Pay for a full year, each with its price. The year costs less than twelve months.
  4. Payment method on file: the card or account Paak will charge, shown by its last four digits, and the next charge (date and amount).

Pay for a full year

Pick Pay for a full year, then Continue to payment. On the payment page you pay the year with the method of your choice: Bancontact, card, iDEAL or SEPA direct debit.

  • No day lost: the year starts when the current period ends, not on the day you pay. If your month runs to 19 October, the year runs from 19 October to the next 19 October.
  • Nothing is charged twice: the current period is already paid and is not billed again.
  • The method you used becomes your club's: it is the one Paak charges at the next renewal.

Moving back from the year to month by month happens at the renewal: nothing to pay that day, and you can cancel the change until then.

Change the payment method

Keep your current frequency and click Continue to payment: you pay your next period (the following month or year) right away, with the new payment method. It starts when the current period ends, no day is lost, and that method replaces the old one.

The old authorisation is revoked at Mollie: the old card or account can no longer be charged by Paak.

Example: a treasurer paid the first month with a personal card. The club wants to pay a full year by Bancontact. He picks Pay for a full year, pays by Bancontact, and the card is never charged again.

When Paak charges

The automatic charge is taken on the morning of the period's end date, or the next morning, from the payment method on file. The receipt arrives by email. If the bank refuses, Paak emails you and offers another way to pay; nothing is switched off that day.

FAQ

The treasurer paid with a personal card. How do we move to the club's account?
From Manage my subscription, click Continue to payment (keeping the current frequency or moving to the year) and pay by Bancontact, iDEAL or SEPA direct debit with the club's account. That method replaces the card, which is no longer charged.
Do I lose the days already paid for?
No. The new period always starts when the current one ends.
Can I do this from the mobile app?
The app shows your plan, your frequency and the payment method on file, but payments are made on the web: app.paak.club, Subscription menu.
Who can make these changes?
Any administrator of the club. Other team members do not see this screen.
Last updated: October 16, 2026 ID : help.subscription.manage