Volunteer treasurer of a 230-member football club, Magalie is sending her 14th reminder email of the week. “Hello Mr. Dupont, we still haven’t received Lucas’s membership fee for the current season…”
Tomorrow morning, she’ll start again. The day after, too. And next week.
Magalie didn’t volunteer to send reminder emails. She volunteered because she loves sport, believes in community life, and wants the local kids to play football on Wednesday afternoons.
Yet she spends more time in front of her computer than on the sidelines.
The paradox of volunteer work in sports clubs
Studies on French community organisations are clear: volunteer club managers spend between 8 and 15 hours per month on administrative tasks. That’s the equivalent of two full working days. Every month. Unpaid.
And the most frustrating part? The majority of those hours are spent on repetitive tasks that could be automated. Not in ten years. Not with a corporate budget. Today, with the tools that already exist.
Here are the 5 tasks that consume the most time in a sports club, and how to automate them.
1. Dues collection
The problem
This is every volunteer treasurer’s nightmare. Membership fees arrive by bank transfer (without a readable reference), by cheque (which needs to be physically deposited at the bank), in cash (which needs to be counted, tracked, and secured), and sometimes by even more creative means.
The result: hours spent reconciling received payments with the member list. Manual reminders for late payers. Attribution errors. And that recurring question at the AGM: “Where exactly do we stand with membership fees?”
The automation
An integrated online payment system lets members pay by card, transfer, or direct debit, with an automatic reference. The payment is matched to the right member, the fee status is updated in real time, and the treasurer gets an up-to-date dashboard without lifting a finger.
Time saved: 4 to 6 hours per month
No more manual bank reconciliation. No more chasing unidentified payments. No more uncertainty about who has paid and who hasn’t.
How to automate payments in Paak
- Online payment: once the club has connected its payment account (Mollie in Europe, Stripe in Canada, the United States and Australia), members pay from their member portal or a payment link, and the fee shows as paid with no data entry. Send a payment link
- Automatic debits: for a monthly fee or a fee paid in instalments, the member authorises the debit once. The following instalments are collected every month on the day you chose, and each one feeds your club accounts. Automatic debits
- Receipts: every payment produces a numbered receipt, emailed to the member as a PDF and kept in their member portal. Receipts
2. Reminders and follow-ups
The problem
A medical certificate expiring in two weeks. A federation licence to renew. A membership fee 30 days overdue. A missing registration document.
Each situation requires the same process: identify the people concerned, draft an email or text message, send it, note somewhere that it was sent, check later whether the person responded, and follow up again if they didn’t.
Multiply by 230 members, and you understand why Magalie spends her evenings in front of her screen.
The automation
Automatic reminders triggered by simple rules: “If the medical certificate expires in 30 days, send a reminder email.” Then a second reminder at D-15. Then an alert to the secretary if nothing has happened by D-7.
Time saved: 2 to 3 hours per month
The system follows up. The volunteer only steps in when necessary: for cases that need a genuine human exchange.
How to automate dues reminders in Paak
Paak chases unpaid membership fees on its own (on Paak One and above). Open Settings → Automations and pick the tone once:
| Setting | First reminder | Then, while nothing is paid |
|---|---|---|
| Gentle (default) | 21 days after the membership starts | at most every 14 days |
| Standard | 14 days | at most every 7 days |
| Firm | 7 days | at most every 4 days |
The email carries the club’s branding, the amount still due and a link to pay. Reminders stop as soon as the payment is recorded, online or entered by hand. For one member you can pause their reminders for fourteen days or send one right now, and the same page shows who was reminded and when the next reminder goes out. Automatic reminders in detail
3. Registrations and document collection
The problem
September. Back to training. In three weeks, the secretary must process 200 registration files. Each file contains a paper form (often illegible), a medical certificate, parental consent for minors, proof of address, and sometimes insurance documentation.
Forms are manually entered into a spreadsheet. Documents are scanned, filed in folders, or worse, piled on a desk corner. And when a document is missing (which happens in one out of three files), it’s a race to chase it down.
The automation
An online registration form with mandatory document uploads. The system checks that all required documents are provided before validating the registration. Data is automatically integrated into the member database. No manual entry. No lost paperwork.
Time saved: 15 to 20 hours during registration period
And above all: one look at each member’s record shows which documents came in and which are missing. No more hunting for lost papers.
4. Compliance tracking
The problem
Under French law (the 8 March 2024 safeguarding law), sports clubs working with minors must verify the fitness of all their coaches and supervisors. In practice, this means ensuring no educator, coach, or volunteer in contact with minors is subject to a prohibition order.
Add to that professional qualifications (professional cards, state diplomas), first aid certifications, and insurance, and you have a genuine regulatory compliance puzzle.
In most clubs, this tracking relies on a spreadsheet. Or on the president’s memory. Both are fallible.
The automation
A compliance dashboard that shows at a glance each supervisor’s status: background check verified, qualifications up to date, certifications valid. Automatic alerts when a deadline approaches. And a status everyone can see as soon as a supervisor is no longer compliant: the tool informs those who need to know, the decision stays with the club.
Time saved: 2 to 4 hours per month
But beyond time savings, it’s the president’s legal liability that’s protected. A forgotten background check can have consequences far more serious than a few lost hours.
5. Communication with members
The problem
“Wednesday’s training has been moved to gymnasium B.” This simple message needs to reach the 35 families in the U13 section. By email. By text for those who don’t read their emails. Via the WhatsApp group for the most responsive parents. And by a note in the notebook for the die-hard paper enthusiasts.
Club communication is a full-time job that nobody has time for. The result: information circulates poorly, parents complain about not being informed, and volunteers exhaust themselves repeating the same messages across five different channels.
The automation
Targeted notifications by section, team, or age category. One message, automatically sent via the right channel for each recipient. A searchable history to know who was notified and when.
Time saved: 2 to 3 hours per month
And above all: informed parents, relaxed coaches, and a board that no longer spends its evenings copying and pasting between WhatsApp and the club’s email inbox.
Call-ups in Paak
Open the session in the calendar, load the team’s players and click “Send convocations”: every member gets an email with the date, time, place (map link) and a button to confirm or decline. Answers appear in real time. In the 24 hours before the session, Paak automatically reminds those who confirmed. Call-ups step by step
The numbers that should convince any board
Let’s recap the monthly time savings:
| Task | Time saved |
|---|---|
| Dues collection | 4 to 6 hours |
| Reminders and follow-ups | 2 to 3 hours |
| Registrations | 15 to 20h (during registration period) |
| Compliance tracking | 2 to 4 hours |
| Communication | 2 to 3 hours |
| Monthly total | 10 to 16 hours |
Ten to sixteen hours per month. That’s the equivalent of two full days given back to volunteers. Every month. All year long.
If we value this time at the French minimum wage (EUR 12.31 gross an hour since 1 June 2026), automation represents about EUR 120 to 200 per month in volunteer labour. That’s about EUR 1,500 to 2,400 per year.
For a management tool subscription costing a few dozen euros per month, the return on investment is immediate and measurable.
Why now?
Three reasons make 2026 the ideal time to automate your club’s management:
1. Regulatory obligations are increasing. Background check laws, GDPR, federation reporting requirements: the compliance burden only grows. Automation is no longer a luxury; it’s a necessity to stay compliant.
2. Volunteers are becoming scarce. The number of regular sports volunteers in France dropped 15% between 2010 and 2022 (Recherches & Solidarités Barometer). Administrative burden is cited as one of the main reasons for dropping out. Reducing this burden means retaining your most valuable people.
3. The tools have become affordable. Ten years ago, association management software cost thousands of euros. Today, solutions like Paak offer plans designed for sports clubs, priced lower than a set of team jerseys.
Where to start?
You don’t need to automate everything at once. Start with the task that causes you the most pain. For most clubs, that’s dues collection or reminders.
Set up online payments. Configure automatic reminders. And watch the time you reclaim from the very first month.
The rest will follow naturally. Because once you’ve tasted automation, there’s no going back.
Magalie, the treasurer from our introduction? She could spend her evenings and afternoons differently. With her family. Or on the sidelines, cheering on the U13s playing under the floodlights.
That’s the real benefit of automation. It’s not about technology. It’s about respecting volunteers.
Frequently asked questions
How do you automate payments for an activity club?
Connect the club’s payment account in Paak, then let members pay online from their member portal or a payment link. For monthly fees or instalments, use automatic debits: the member authorises once and the following payments are collected on the day you chose. Every payment produces a receipt.
How do you automate dues reminders?
In Paak (Paak One and above), one setting under Settings → Automations: Gentle, Standard or Firm. The first reminder goes 21, 14 or 7 days after the membership starts, repeats while nothing is paid, and stops as soon as the payment is recorded.
Can call-ups be automated?
Sending takes one click from the session, for the whole team, with attendance confirmation. The reminder is automatic: Paak sends it in the 24 hours before the session to those who confirmed.
Paak automates sports club management: membership fees, compliance, communication. 100% European, starting at 0. paak.club