Emergency protocols

COMPLIANCE Reading time : 3 min Updated June 26, 2026
Paak ships a generic emergency-protocols module: you define your club's instructions (who to call, what to do by severity) and you can log an incident that happened during a session. For head injuries, a dedicated flow exists: the concussion protocol.

What it's for

A supervisor must know what to do in case of an injury, a collapse, or an evacuation — and the club must be able to trace what happened. The emergency module centralises your instructions and your incident history, so the information doesn't depend on a single person.

Configure your protocols

Protocols are configurable and multi-sport: you adapt the instructions to your club and to each severity level. Once defined, they are available to supervisors so they react correctly at the right moment.

Log an incident during a session

When an incident occurs during a session, you can log it: incident type (injury, weather, facility…), severity, person concerned, actions taken. The incident stays attached to the session for a clear record.

Link with the concussion protocol

A blow to the head deserves specific follow-up. From an injury incident, or directly from the athlete profile, you can open a concussion protocol: it computes a recovery stand-down and shows a "do not play" alert until a doctor authorises the return.

FAQ

Are protocols the same for every sport?
The module is generic and multi-sport: you configure your own instructions. The concussion protocol adds default windows from the rugby protocol (a recognised reference for contact sports).

Does Paak call emergency services for me?
No. Paak centralises your instructions and history; it does not replace emergency services or medical judgement.

Last updated: June 26, 2026 ID : help.compliance.emergency-protocols