Help › Getting Started › Import Data

Import Your Data

Estimated time: 10 minutes

Already have a member list in a spreadsheet? The CSV import lets you add them all at once, without entering them one by one.

Prepare your file

Export your member list as CSV from Excel, Google Sheets or LibreOffice (File → Save As → CSV). Accepted formats: .csv, .tsv and .txt.

Tip: Paak automatically recognises column headers in English ("First Name", "Email"), French ("Prenom", "Nom") and German ("Vorname", "Nachname"). No need to rename your columns.

Run the import

  1. In the sidebar, click Contacts
  2. Click the Import button (upload icon)
  3. Drag and drop your CSV file into the drop zone, or click to select it (max size: 2 MB)
  4. Paak shows a preview with automatic column mapping. Check that "First Name" maps to First Name, "Email" maps to Email, etc. Adjust manually if needed
  5. Click Import to run validation. Paak shows how many contacts will be created, updated or skipped
  6. If everything looks correct, confirm the import

FAQ

Is Excel (.xlsx) format supported?
Not directly. Export your file as CSV from Excel first (File → Save As → CSV UTF-8). UTF-8 encoding preserves accented characters.
What happens with duplicates?
Paak detects duplicates by email address. If a contact with the same email already exists, it will not be overwritten — the import flags it and skips it.
Can I create memberships at the same time?
Yes. The import wizard lets you assign a membership type and a team to the imported contacts.
My file uses semicolons as separators, will it work?
Yes. Paak automatically detects the separator used (comma, semicolon or tab).