Help › Getting Started › Manage Your Team

Manage Your Team

Estimated time: 3 minutes

Once your club has several admins and staff, you can manage their roles, designate a billing contact, or remove members who have moved on. All team management happens from Settings → Team.

Change a member's role

  1. Go to Settings → Team
  2. Find the member in the Current Members section
  3. Click "Change Role" next to their name
  4. Confirm the switch:
    • Staff → Club Admin — gives access to payments, settings, newsletters
    • Club Admin → Staff — restricts to daily operations only
Safety: You cannot demote the last remaining Club Admin. At least one admin must always exist to prevent orphaned clubs.

Set a billing contact

The billing contact receives all invoices and payment-related emails. By default, no billing contact is set — emails go to the address used at checkout.

  1. In the Current Members list, find the admin you want to designate
  2. Click "Set as Billing Contact" (only visible for Club Admins)
  3. A "Billing" badge appears next to their name
Tip: Assign the billing contact to your treasurer. If that person is later demoted or removed, the billing contact is automatically cleared — set a new one.

Remove a member

  1. Click "Remove" next to the member you want to remove
  2. Confirm the action in the dialog
  3. The person loses access immediately. You can re-invite them later if needed

Leave the organization

If you no longer manage this club, you can voluntarily leave:

  1. Click "Leave Organization" at the top of the Team page
  2. Confirm in the dialog
  3. You are redirected to the home page. Another admin must re-invite you to regain access
Important: You cannot leave if you are the last admin. Transfer admin rights to someone else first, or contact contact@emmara.fr for platform support.

Activity log

Every role change, member removal and billing contact update is logged. Click the Activity Log toggle at the bottom of the Team page to review recent changes with timestamps.

FAQ

Can I remove myself?
Not directly. Use "Leave Organization" instead. This is a safety measure to prevent accidental self-removal.
What happens to the billing contact when that person leaves?
It is automatically cleared. You should assign a new billing contact from the remaining admins.
Can a Staff member manage the team?
No. Only Club Admins can change roles, remove members and set the billing contact. Staff members see the team list but without management controls.
I am the last admin and want to close the club. What do I do?
Go to Settings → Danger Zone and click "Delete organization". You must type the club name to confirm. This permanently deletes all data.